Hotel Policies

Check-In & Check-Out


Check-In: 4:00 PM

Check-Out: 11:00 AM

Early check-in and late check-out requests are subject to availability and cannot be guaranteed. Additional charges may apply.

Reservations, Payment & Deposits


A valid major credit card is required to guarantee all reservations.

Payment for your stay is due at check-in unless alternate arrangements have been made in advance.

The hotel reserves the right to authorize or charge the credit card provided in accordance with the reservation terms and conditions.

Guarantee Policy


All reservations must be guaranteed with a valid major credit card, including the card number and expiration date.

Unless otherwise specified by the selected rate plan or reservation terms, the credit card used to guarantee the reservation will be charged the first night’s room rate and applicable taxes approximately 24 hours prior to the scheduled arrival date.

If the required deposit cannot be successfully authorized or processed, Montecito Inn reserves the right to cancel the reservation without further notice. In such cases, the reservation will no longer be guaranteed, and the room may be released for resale.

Guaranteed reservations are held until the morning following the scheduled arrival date. Guests who do not arrive or cancel within the applicable cancellation period will be considered a no-show, and applicable charges will be assessed in accordance with the reservation’s cancellation policy.

Incidental Authorization


Upon check-in, a credit card authorization is required to cover incidental charges that may be incurred during your stay, including dining, parking, damages, or other room charges. Any unused authorized funds will be released by the hotel upon departure, although the timing of the release is determined by your financial institution.

Minimum Age Requirement


Guests must be at least 18 years of age to reserve and check into a guest room unless accompanied by a parent or legal guardian.

Cancellation Policy


Cancellation policies vary depending on the rate plan selected at the time of booking.

  • Standard reservations may be cancelled without penalty if cancelled at least 24 hours prior to arrival, unless otherwise stated.
  • Advance Purchase and other non-refundable reservations are charged in full at the time of booking and cannot be modified or cancelled.
  • Holiday periods, special events, and group reservations may be subject to separate cancellation policies.

Please review your reservation confirmation for the specific terms applicable to your booking.

Group Reservations


Six (6) or more reservations booked for the same party, organization, or event with overlapping stay dates constitute a Group Reservation, regardless of whether the reservations are booked individually or under multiple names.

Group reservations are subject to separate rates, deposit requirements, guarantee policies, cancellation terms, attrition requirements, and contractual obligations, which may differ from those applicable to individual reservations.

To inquire about or reserve a group block, please contact our Group Sales Department at groupsales@montecitoinn.com.

Reservations that meet the definition of a Group Reservation and are booked without prior authorization from the Group Sales Department may, at Montecito Inn’s sole discretion, be reclassified as a Group Reservation. In such cases, the hotel reserves the right to modify the applicable room rates, guarantee requirements, deposit requirements, cancellation policies, and other reservation terms to reflect the hotel’s standard group policies. The hotel may also require the execution of a Group Sales Agreement as a condition of honoring or continuing the reservations.

Smoking Policy


Montecito Inn is a 100% smoke-free property. Smoking, vaping, and the use of cannabis products are strictly prohibited anywhere on hotel property, including guest rooms, balconies, patios, walkways, parking areas, pool areas, and all indoor and outdoor public spaces.

A minimum cleaning and restoration fee of $500 will be charged to the registered guest’s account for any violation of this policy. Additional charges may apply if the cost to restore the room or hotel property exceeds this amount or if the room must be removed from service.

We appreciate your cooperation in helping us maintain the exceptional comfort, cleanliness, and atmosphere our guests have come to expect from Montecito Inn.

Pet & Service Animal Policy Policy


At Montecito Inn, we are committed to providing an atmosphere of refined tranquility, exceptional cleanliness, and unparalleled comfort for all of our guests. To preserve the highest standards of our luxury boutique accommodations and maintain an allergen-conscious environment, pets of any kind are not permitted in guest rooms or public areas of the hotel.

A minimum cleaning and restoration fee of $500 will be charged to the registered guest’s account if a pet is brought onto the property in violation of this policy. This fee is intended to offset the specialized deep cleaning, sanitation, and restoration necessary to return the accommodations to the hotel’s standards.

Service Animals

Montecito Inn proudly welcomes service animals in accordance with the Americans with Disabilities Act (ADA).

A service animal is defined as a dog, or in limited circumstances a miniature horse, that has been individually trained to perform specific work or tasks for the benefit of a person with a disability. Service animals are welcome in guest rooms and all areas of the hotel where guests are normally permitted.

In accordance with the ADA:

  • Service animals are not subject to pet fees or restrictions.
  • Documentation, certification, identification cards, or proof of training are not required.
  • Service animals must remain under the handler’s control at all times.
  • If a service animal is not housebroken or is out of control and the handler does not take effective action to control it, the hotel may request that the animal be removed from the premises in accordance with applicable law.
  • Guests remain responsible for any damage caused by a service animal beyond normal wear and tear.

Emotional Support Animals (ESAs), comfort animals, therapy animals, and companion animals are not considered service animals under the ADA and are therefore subject to the hotel’s no-pet policy.

We appreciate your understanding and cooperation in helping us maintain the peaceful, exceptionally clean, and welcoming environment that our guests have come to expect from Montecito Inn.

Commission Policy


Montecito Inn will pay a 10% commission to travel agencies with a valid IATA number on eligible room rates booked through the GDS and on Group rates designated as commissionable by Montecito Inn. Commission is calculated solely on the room revenue portion of an eligible reservation and excludes taxes, hotel fees, cancellation fees, no-show fees, added nights after check-in, package components (including food and beverage, golf fees, tour fees, spa fees, and similar inclusions), and any other non-room charges. OTA reservations (e.g., Expedia, Booking.com) are not commissionable to travel agencies. Commissions are not available for travel agent personal travel; however, discounted travel agent rates may be offered at the time of booking, subject to availability. Montecito Inn does not pay commission for Group referrals. To receive commission on a Group reservation, the travel agency must be the booking agent of record. The commission percentage and number of commissionable room nights for any Group reservation will be negotiated at the time of proposal and documented in the Group Agreement.

Montecito Inn commissions will be paid for each night at an eligible rate, up to the first 29 nights of a guest's stay.

Commission invoices must be submitted within six (6) months of the guest’s departure. Failure to submit a commission invoice within this period constitutes a waiver of any claim for commission.

Force Majeure


Montecito Inn shall not be liable for delays, interruptions, or inability to fulfill reservations resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, wildfire, severe weather, government orders, utility interruptions, labor disputes, or other unforeseen events.

Lost & Found


Items left behind will be retained for a limited period of time when possible.

Guests are responsible for all shipping and handling charges associated with returning lost items.

Montecito Inn is not responsible for lost, stolen, or unattended personal belongings.

Damage to Hotel Property


Guests are responsible for any damage to guest rooms, furnishings, equipment, or hotel property beyond normal wear and tear.

The hotel reserves the right to charge the registered guest for repair, replacement, cleaning, or associated costs resulting from damage caused during the stay.

Right to Refuse Service


Montecito Inn reserves the right to refuse service or terminate a guest’s stay, without refund where permitted by law, for conduct that threatens the safety, security, comfort, or well-being of guests, employees, or hotel property, or for violations of hotel policies.